Legal
Refund Policy
Last updated: [DATE] · Draft v0
PLACEHOLDER — needs legal review before launch. This page is a starting template, not legal advice. Have it reviewed (Ontario / Canada: PIPEDA, Consumer Protection Act, CASL) and fill in the bracketed details before accepting payments or showing ads.
Pro payments
Pro is a one-time payment for a fixed period (currently 30 days) and does not auto-renew.
When we refund
- [PROPOSED] Full refund if you ask within [7] days and have generated no more than [3] Pro clips.
- If the service was unavailable for a significant part of your Pro period, we will refund or extend it pro rata.
- Duplicate or accidental charges are always refunded.
How to ask
Email [EMAIL] with your account email and PayPal transaction id. Refunds go back to the original PayPal payment, usually within [5–10] business days. PayPal buyer-protection rights are not affected.
Free plan & rewarded ads
The Free plan and bonus clips earned by watching ads have no cash value and are not refundable.